---
title: Email Alerts
description: Certain problems prompt TechAlert to send you an automatic email alert. For example, if your ALPR system has not read a plate in the past hour, you will receive an email notification. When an ALPR stops reading plates, it could…
url: "https://vettedsecuritysolutions.com/docs/email-alerts/"
updated: "2023-08-14"
category: TechAlert
---

# Email Alerts

Certain problems prompt TechAlert to send you an automatic email alert. For example, if your ALPR system has not read a plate in the past hour, you will receive an email notification. When an ALPR stops reading plates, it could indicate that a camera is out of position, out of focus, or blocked in some manner.

If your ALPR system loses its Internet connection, you will also receive an email alert. This is a serious problem, as the ALPR cannot transmit any plate reads or activity logs to the server without Internet connectivity. In this scenario, we recommend that you submit a [Support Ticket](https://vettedsolution.atlassian.net/servicedesk/customer/portal/1/group/-1) or phone (727) 440-3245 for assistance.