Effective May 4, 2026
These Terms of Service (“Terms”) form a legally binding agreement between you (“you,” “your,” or “User”) and Vetted Security Solutions LLC (“Vetted Security Solutions,” “we,” “our,” or “us”). They govern your access to and use of www.vettedsecuritysolutions.com and any content, features, products, applications, and services made available through it (collectively, the “Site” and the “Services”).
Vetted Security Solutions LLC is a wholly owned brand of Vetted Holdings LLC. Vetted Holdings affiliates, authorized resellers, and third-party software, hardware, and platform providers integrated with our Services are governed by their own separate terms. Use of those affiliated, reseller, or third-party products and services is subject to the terms posted on the applicable websites or set forth in the applicable agreements.
By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree, do not use the Site or Services.
1. Modifications. We may modify these Terms or any aspect of the Services at any time. The current version is always available on the Site. Changes are effective immediately for new users and thirty (30) days after notice for existing users. Continued use of the Services after the effective date constitutes acceptance of the modified Terms.
2. Eligibility and Accounts. You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use the Services. You agree to provide accurate registration information, keep it current, and maintain the confidentiality of your account credentials. You are responsible for all activity under your account.
3. License and Acceptable Use. Subject to these Terms, Vetted Security Solutions grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business or authorized governmental purposes. You agree not to copy, reproduce, sell, resell, sublicense, decompile, modify, or create derivative works of any portion of the Services, and not to use the Services for any unlawful or prohibited purpose.
4. Privacy and Data. Your use of the Services is also subject to our Privacy Policy. You retain ownership of any operational data you submit. You grant Vetted Security Solutions the right to process, de-identify, analyze, and use operational data to deliver, support, secure, and improve the Services and to cooperate with authorized public-sector partners where applicable. The Services are hosted in the United States; by using them you consent to data storage and processing in the United States.
5. Restrictions. You may not:
6. Submissions and Feedback. If you submit content, feedback, or support inquiries through the Site or community channels, you grant Vetted Security Solutions a worldwide, royalty-free, non-exclusive license to use, modify, and distribute that content for support, product improvement, and marketing. You are solely responsible for any content you submit and its compliance with applicable laws. Feedback may be used by us without restriction or compensation.
7. Paid Services and Support. Certain features, modules, or subscriptions are made available only under a separate quote, order form, or written agreement (“Commercial Services”). Pricing, payment terms, and support entitlements for Commercial Services are governed by those documents and by our Sales Terms & Conditions. Free or trial users may receive limited or self-service support only.
8. Suspension and Termination. We may suspend or terminate your account or access to the Services at any time for violation of these Terms, security risks, non-payment, or unlawful use. Upon termination, your account will be deactivated and related data may be deleted. Vetted Security Solutions is not liable for any resulting loss of access or data.
9. Intellectual Property. All intellectual property in the Site and Services, including software, trademarks, logos, designs, and content, remains the exclusive property of Vetted Security Solutions and its licensors. You may not use our marks or visual identity without prior written permission.
10. Indemnification. You agree to indemnify and hold harmless Vetted Security Solutions, its parent and affiliates, and their respective officers, employees, and partners from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services, the data you submit, or your violation of these Terms or applicable law.
11. Disclaimer of Warranties. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. VETTED SECURITY SOLUTIONS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.
12. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VETTED SECURITY SOLUTIONS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE. OUR TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED FIFTY DOLLARS ($50) OR THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.
13. Hardware and Export Compliance. You may not use the Services in combination with hardware from entities prohibited under U.S. government security guidance. You represent that you are not located in, organized under the laws of, or affiliated with any jurisdiction or entity restricted under U.S. export-control or sanctions laws.
14. Government Use. For U.S. government users, the Services are “Commercial Items” as defined by 48 C.F.R. §2.101 and are provided only with the rights set forth in these Terms. Certain Services may require CJIS or other public-safety compliance, as further described in our CJIS Security Policy Statement.
15. Affiliates, Resellers, and Third-Party Services. The Services may interoperate with, link to, or include components provided by Vetted Holdings affiliates, authorized resellers, or independent third-party partners. Use of those products and services is governed by the terms posted on the applicable websites or set forth in the applicable agreements with those providers. Vetted Security Solutions makes no representations regarding, and is not responsible for, those affiliated, reseller, or third-party terms.
16. Governing Law and Jurisdiction. These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Hillsborough County, Florida for any dispute arising out of or related to these Terms. To the extent permitted by law, each party waives any right to participate in a class, collective, or representative action against the other.
17. Survival. Upon termination, the following sections survive: Privacy and Data, Restrictions, Submissions and Feedback, Intellectual Property, Indemnification, Disclaimer of Warranties, Limitation of Liability, Affiliates, Resellers, and Third-Party Services, Governing Law, and Notices.
18. Notices. Notices required under these Terms may be sent by email or certified mail. Legal correspondence should be addressed to: Vetted Security Solutions LLC, 4185 North 35th Street, St. Petersburg, FL 33714, or emailed to info@vettedsecuritysolutions.com.
19. Publicity. Unless you request otherwise in writing, you grant Vetted Security Solutions permission to identify your organization as a customer in press releases, marketing materials, and case studies.
20. DMCA. Vetted Security Solutions respects intellectual-property rights. If you believe content on the Site infringes your copyright, you may submit a notice in accordance with the Digital Millennium Copyright Act (DMCA) to info@vettedsecuritysolutions.com.
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