Privacy Policy
Updated 12/15/2023
I. General
Vetted Holdings LLC and its affiliates (collectively, “we,” “our,” “us,” or “Vetted”) own and operate www.vettedholdingsllc.com (the “Vetted Holdings Site”), www.findersoftware.com (the “FINDER Software Solutions Site”), www.blackflagmf.com (the “Black Flag Manufacturing” site), www.saferspeeds.com (the “SaferSpeeds Site”), www.odinrisksolutions.com (the “Odin Risk Solutions Site”) and www.vettedsecuritysolutions.com (the “Vetted Security Solutions Site”). These terms also cover Millenium Products Inc., www.milleniumproducts.net (the “Millenium Products Site”), an independent company from Vetted Holdings LLC.
The Vetted Holdings Site, Millenium Products Site, FINDER Software Solutions Site, SaferSpeeds Site, Black Flag Manufacturing Site, Odin Risk Solutions Site, and the Vetted Security Solutions Site referred to herein collectively as the “Sites” and various service solutions as more fully described on the Sites the “Services”. We are committed to protecting your privacy and Personal Information (as defined below) about you. This Privacy Policy is intended to describe our practices regarding information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household (collectively “Personal Information.”) relating to visitors to the Sites, our customers, and prospective customers (“you” or “your”), for what purposes Personal Information may be used, and with whom we may share Personal Information.
II. What Personal Information Do We Collect?
a) When You Register on the Sites Or Subscribe to Services
When you register on the Sites or subscribe to Services on the Sites, we may collect the following identifiers that may, alone or in combination with other information, constitute Personal Information:
We do not collect payment card information in connection with Service subscriptions. Payment card information is processed by a third-party vendor. You have no obligation to provide the Personal Information described above, but if you don’t provide such Personal Information, we may not be able to register you or provide the Services to you. Please note that you have the right to opt out of receiving electronic direct marketing communications, such as newsletters, from us. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Should you decide to opt-out of receiving future mailings, we may share your e-mail address with third parties to ensure that you do not receive further communications from third parties. Despite your indicated e-mail preferences, we may send you notices of administrative nature of any updates to our Terms of Service or this Privacy If you have any additional questions about electronic direct marketing received from us, please contact us at [email protected].
b) When You Register on the Sites Or Subscribe to Services
When you communicate with us in and through the Sites, e-mail us, or otherwise communicate with us, we may collect the following identifiers that may, alone or in combination with other information, constitute Personal Information:
You have no obligation to provide the Personal Information described above, but if you don’t provide such Personal Information, we may not be able to respond to your communications to us.
c) Assistance Over The Phone
You may call our customer service line for information about the Services. If you do so, we may collect the following identifiers that may, alone or in combination with other information, constitute Personal Information:
You have no obligation to provide the Personal Information described above, but if you don’t provide such Personal Information, we may not be able to provide you the assistance that you request.
d) Careers
If you are interested in our open positions, we may collect the following identifiers and data that may, alone or in combination with other information, constitute Personal Information:
e) Internet Activity Information
Software used on the Sites collects Internet or other electronic network activity information that may, alone or in combination with other information, constitute Personal Information:
For additional information about cookies used on the Sites, please review Section 10 below.
Google Analytics is an element of the Sites. By using cookies, Google Analytics collects and stores data such as time of visit, pages visited, time spent on each page of the Sites, the Internet Protocol address, and the type of operating system used in the devices used to access the Sites. By using a browser plugin available at https://www.google.com/ads/preferences/plugin/ provided by Google, you can opt out of Google Analytics.
III. The Sources of Personal Information
We collect Personal Information from the following categories of sources:
IV. Why We Collect Personal Information About You
We use Personal Information about you for the following purposes:
V. How We Disclose Personal Information
We may disclose the following categories of Personal Information with the following categories of third parties for business purposes:
Category of Personal Information
Category of Third Party
Our affiliates (such as subsidiaries that we own)
Service providers: We use services providers such as website hosting and management companies, data storage and data analysis companies and marketing technology companies. Such service providers can only use Personal Information to provide such services to use and for no other purpose.
Parties to a corporate transaction or proceeding: In the event of a corporate sale, merger, reorganization, bankruptcy, dissolution or similar event, Personal Information may be part of the transferred assets.
Public authorities and legal proceedings: Vetted may disclose Personal Information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern the Site; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity
Our advertising partners
VI. Your Choices Regarding Personal Information About You
If you are a registered user of the Sites, you may change any of Personal Information about in your account by editing your profile within the registration portion of the Sites or by sending an e-mail to us at the e-mail address set forth below. You may request deletion of your account information by us by sending an email to [email protected], but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete account information, it will be deleted from the active database, but may remain in our archives. We will otherwise retain Personal Information about you for as long as your account is active or as needed to provide you services as well as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
VII. California Privacy Rights
a) Introduction
California Civil Code Section 1798.83 permits the users of the Site who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].
If you are a California resident, you may also have the right:
For a list of categories of Personal Information collected and the purposes for the processing of that Personal Information, please refer to Sections II and IV above.
b) Requests to Know
You have the right to request that we disclose:
Delivery may take place electronically or by mail. We are not required to respond to requests relating to Personal Information more than twice in a 12-month period.
c) Requests to Delete
With certain exceptions, you have the right to request that we delete any Personal Information we have collected about you. Upon receiving a verified request to delete Personal Information about you, we will do so unless otherwise authorized by law.
d) Verifiable Requests
We will acknowledge the receipt of requests to know or requests to delete Personal Information free of charge, within ten (10) business days. In order to protect your privacy and the security of Personal Information, we may verify your request by asking you to provide additional Personal Information for us to verify your identity. We will respond to your request within 45 calendar days of receipt, provided that we have been able to successfully verify your identity.
You may submit a request to know or a request to delete Personal Information via [email protected].
e) Sale of Personal Information
In the last 12 months, we have not sold Personal Information collected in and through the Site, or Personal Information relating to our customers. Consequently, we do not have an opt-out functionality on the Site.
f) The Right to Non-Discrimination
You have a right not to receive discriminatory treatment for the exercise of your California privacy rights.
g) Authorized Agents
You may designate an authorized agent to make requests on your behalf. You must provide an authorized agent written permission to submit a request on your behalf, and we may require that you verify your identity directly with us. Alternatively, an authorized agent that has been provided power of attorney pursuant to Probate Code sections 4000-4465 may submit a request on your behalf.
VIII. Data Retention
We will only retain Personal Information about you for as long as necessary to fulfill the purposes Personal Information was collected for, including the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of Personal Information, the purposes for which we process Personal Information and whether we can achieve those purposes through other means, and applicable legal requirements.
IX. Links to Other Websites
The Site may contain links to other websites of interest. However, once you have used these links to leave the Site, we do not have any control over third party websites. We cannot be responsible for the protection and privacy of any Personal Information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and review the privacy policy applicable to the website in question.
X. Children
The Site and the Services are not intended for children under the age of 16. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 16 years of age. We do not intentionally collect, sell, or process the Personal Information of individuals under 16 years of age.
XI. How Do We Use Cookies?
Some of the features on the Site require the use of “cookies” – small text files that are stored on your device’s hard drive. We use cookies to measure which pages are being accessed, and which features are most frequently used. This enables us to continuously improve the Site to meet the needs of our visitors.
The following sets out how we may use different categories of cookies and your options for managing cookie settings:
Type of Cookies
Description
Managing Settings
Required cookies
Required cookies enable you to navigate the Sited and use its features, such as accessing secure areas of the Sited and using our services. If you have chosen to identify yourself to us, we use cookies containing encrypted information to allow us to uniquely identify you. These cookies allow us to uniquely identify you when you are logged into the Site and to process your online transactions and requests.
Because required cookies are essential to operate the Site, there is no option to opt out of these cookies.
Performance cookies
These cookies collect information about how you use the Sited, including which pages you go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies you. Information is only used to improve how the Sites function and perform. From time to time, we may engage third parties to track and analyze usage and volume statistical information relating to individuals who visit the Sites. We may also utilize Flash cookies for these purposes.
To learn how to opt out of performance cookies using your browser settings, click here. To learn how to manage privacy and storage settings for Flash cookies, click here.
Functionality cookies
Functionality cookies allow the Sites to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of the Sites after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. We may use local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on the Sites to personalize your visit.
To learn how to opt out of functionality cookies using your browser settings, click here. To learn how to manage privacy and storage settings for Flash cookies, click here.
Targeting or Advertising cookies
From time-to-time, we may engage third parties to track and analyze usage and volume statistical information from individuals who visit the Sites. We sometimes use cookies delivered by third parties to track the performance of our advertisements. For example, these cookies remember which browsers have visited the Sites. By way of example, as you browse the Sites, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our advertising partners then enable us to present you with retargeted advertising on other sites based on your previous interaction with the Sites. Third parties, with whom we partner to provide certain features on the Sites or to display advertising based upon your web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored.
To learn more about these and other advertising networks and their opt out instructions, click here. To learn how to manage privacy and storage settings for Flash cookies, click here.
XII. For Residents of the European Economic Area
(a) Legal Basis For Processing Personal Information
The legal bases for our processing of Personal Information about you are as follows:
(b) Your Rights
You have the following rights with respect to the Personal Information we hold about you:
In connection with exercising your rights described above, we may request additional Personal Information for purposes of verifying your identity and for no other purpose.
Depending on where you live, you may have a right to lodge a complaint with a supervisory authority or other regulatory agency if you believe that we have violated any of the rights concerning Personal Information about you. We encourage you to first reach out to us at [email protected] so we have an opportunity to address your concerns directly before you do so.
To exercise any of the rights described above, contact [email protected]. We seek to respond promptly to your inquiry.
XII. Security
We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information. Despite these efforts to store Personal Information collected on and through the Site and otherwise by us in a secure operating environment that is not available to the public, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third-parties such as so-called hackers from illegally obtaining access to Personal Information. We do not warrant or represent that Personal Information about you will be protected against, loss, misuse, or alteration by third parties.
XIII. Changes to This Notice
This Privacy Policy may change from time to time, effective from the date mentioned in the updated version of the Privacy Policy. You can tell when this Privacy Policy was last updated by reviewing the Last Updated legend at the top of this page. Please check the Site periodically to review such changes in the Privacy Policy.
XIV. Do Not Track (‘DNT’) Settings
California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn’t an industry or legal standard for recognizing or honoring DNT signals, we don’t respond to them at this time.
XV. Contact Us
If you have any questions or concerns about this Privacy Policy or about our privacy or data security practices, please contact us via the following: [email protected].
Terms of Service
Updated 12/15/2023
These Terms of Service (the “Terms of Service” and/or “Terms”) contain the legal terms and conditions between Vetted Holdings LLC and its affiliates (collectively, “we,” “our,” “us,” or “Vetted”) owns and operates www.vettedholdingsllc.com (the “Vetted Holdings Site”), www.findersoftware.com (the “FINDER Software Solutions Site, www.saferspeeds.com (the “SaferSpeeds Site”), www.blackflagmf.com (the “Black Flag Manufacturing” site), www.odinrisksolutions.com (the “Odin Risk Solutions Site”) and www.vettedsecuritysolutions.com (the “Vetted Security Solutions Site”). These terms also cover Millenium Products Inc., www.milleniumproducts.inc (the “Millenium Products Site”), an independent company from Vetted Holdings LLC.
The Vetted Holdings Site, Millenium Products Site, FINDER Software Site, Black Flag Manufacturing Site, SaferSpeeds Site, Odin Risk Solutions Site, and the Vetted Security Solutions Site are referred to herein collectively as the “Sites”) and various service solutions as more fully described on The Sites (the “Services”). and all associated brands, trademarks, and affiliated entities of Vetted. These Terms govern your use of and access to related sites (the “Site”) and our online-accessible Software, Documentation, Forums, Content and other related Vetted services (in conjunction with the Site, the “Services”). Please review these Terms of Service carefully before using the Services.
If you have entered into a separate written agreement with us for specific services, then the terms of that agreement control to the extent any of them conflict with these Terms.
By using the Services, clicking on the “I Agree” checkbox, completing the registration process, and browsing the Site, you represent that (1) you have read, understand, and agree to be bound by the Terms of Service, (2) you are of legal age to form a binding contract with Vetted, and (3) you have the authority to enter into the Terms of Service personally or on behalf of the company or other organization you have named as the user, and to bind that entity to these Terms of Service. If you agree to these Terms of Service on behalf of a company or organization, “you” and “your” will refer to the entity you represent.
Your use of, and participation in, certain Services may be subject to additional terms (“Supplemental Terms”), and such Supplemental Terms will be presented to you for your acceptance when you sign up to use the supplemental Services. If these Terms of Service are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such supplemental Services to the extent of the inconsistency. The Terms of Service and any applicable Supplemental Terms are referred to herein as the “Terms of Service” and/or “Terms.”
1. Services
1.1 Vetted May Discontinue the Services
Vetted may modify or discontinue the Services, including any portions of the Services, as we update our offerings and add more features. We may stop, suspend, or modify the Services at any time without prior notice to you.
1.2 Vetted May Modify These Terms
Vetted may update these Terms from time to time. The most current version of these Terms will be posted on the Site. When changes are made, Vetted will make a new copy of the Terms available at the Site, and any new Supplemental Terms will be made available from within, or through, the affected Services on the Site. We will also update the “Last Updated” date at the top of the Terms of Service. Any changes to the Terms will be effective immediately for new users of the Services and, for all other users, any changes to the Terms will be effective thirty (30) days after posting notice of such changes on the Site or within or through the affected Services on the Site, as applicable. If we determine in our sole discretion that an update is a material, we will notify you through the Services and/or by email to the email address associated with the Administrator (defined below) for your account. We may also inform you of updates to the Terms in our blogs. We may require you to provide consent to the updated Terms in a specified manner before further use of the Services is permitted. If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the Services. Otherwise, your continued use of the Services constitutes your acceptance of such change(s). Please check the Site regularly to view our then-current Terms.
1.3 Legal Use
It is your responsibility to ascertain and obey all applicable local, state, federal and international laws in regard to the collection, use, and storage of License Plate Data and other possibly protected or sensitive data. By subscribing to the Services, you represent that the Services will be used only in a lawful manner. If the Services cannot be used lawfully in your jurisdiction (including cases where the Services process, transmit, or retain data that would violate local laws), you must discontinue use of the Services immediately. Vetted is not liable for your use of license plate recognition technology, video surveillance, or other sensory data capture or sharing products and systems in an unlawful manner.
1.4 Privacy
The Vetted Privacy Policy governs any of the personal information that you provide to us and is incorporated here by reference. By agreeing to these Terms, you are agreeing to the Vetted Privacy Policy and all of the terms stated therein.
1.5 Your Account
In registering for the Services, you agree to (1) provide true, accurate, current and complete information about yourself as prompted by our registration form (“Registration Data”); and (2) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. You represent that you are not a person barred from using the Services under the laws of the United States, your place of residence or any other applicable jurisdiction. You agree not to create an account using a false identity or information. You agree not to create an account or use the Services if you have been previously removed by Vetted, or if you have been previously banned from any of the Services. It is your responsibility to safeguard the login and password that you use to access the Services and the Forums and you agree not to share your login and password with any third party, including not sharing your login amongst two or more users. You are responsible for any activity originating from your account, regardless of whether such activity is authorized by you. You should notify Vetted immediately of any unauthorized use of your account.
1.6 Use of the Vetted Services
Subject to compliance with these Terms of Service, Vetted grants to you a limited, non-exclusive, non-transferrable, non-sub-licensable right to access and use the Services for your internal business purposes. Unless otherwise specified by Vetted in a separate license, your right to use the Services is subject to the Terms.
1.7 Certain Restrictions
The rights granted to you in the Terms are subject to the following restrictions: You may not (i) copy, modify, host, sublicense or resell the Services; (ii) frame or utilize framing techniques to enclose any trademark, logo, or other Vetted Services (including images, text, page layout or form) of Vetted; (iii) use metatags or other “hidden text” using Vetted’s name or trademarks or the name or trademarks of Vetted’s affiliates (including but not limited to FINDER Software, Millenium Products, Vetted Security); (iv) modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Services except to the extent the foregoing restrictions are expressly prohibited by applicable law; (v) use any manual or automated software devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” or download data from any web pages contained in the Site, except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials; (vi) access the Services in order to build a similar or competitive website, application or services; (vii) remove or destroy any copyright notices or other proprietary markings contained on or in the Services; (viii) access or attempt to access the Services by any means other than what Vetted provides or expressly allows; (ix) modify, adapt or hack the Services or modify another website so as to falsely imply that it is associated with the Services, Vetted, or any other Vetted service; (x) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services, without the express written permission by Vetted; (xi) transmit any worms or viruses or any code of a destructive nature; or circumvent any use restrictions put into place to prevent certain uses of the Services; (xii) violate any intellectual property right of any third party or behave in a manner that is unlawful, or otherwise in violation of our Community Guidelines; (xiii) misrepresent your affiliation with a person or entity; (xiv) attempt to disable, impair, or destroy the Services or disrupt or inhibit any other user from using the Services; (xv) market or advertise through the Services; (xvi) use any data mining or similar data gathering and extraction methods in connection with the Services; or (xvii) use the Services to violate any applicable law.
1.8 Availability of the Services
Information describing the Services is accessible worldwide, but this does not mean the Services or certain portions of the Services are available in your country. We may restrict access to portions of the Services in certain countries. It is your responsibility to make sure your use of the Services is legal in the country where you reside. The Services may not be available in all languages. If at Vetted’s reasonable determination, you are using the Services in a manner that violates laws, creates an excessive burden or potential adverse impact on Vetted’s Services in addition to any of its other rights or remedies, Vetted may, without liability to Vetted, immediately suspend your access to the Services.
1.9 Your Data
Use of the Services may depend on your transmission of certain data (in conjunction with Registration Data, but excluding Operational Data and De-Identified Data, your “Data”). Except as may be stated to the contrary in the Vetted Privacy Policy, you retain all rights and ownership in your Data, and we do not claim any ownership rights in your Data. You represent and warrant that you have the necessary rights and licenses required to provide your Data to Vetted in connection with your use of the Services and that by providing your Data in this manner, you will not violate any intellectual property rights of third parties, confidential relationships, contractual obligations or laws. Without limiting the generality of the foregoing, you shall provide all notices to, and obtain any consents from, any data subject, as required by any applicable law (including but not limited to data privacy rules established by the European General Data Protection Regulation), rule or regulation in connection with the processing of any personally identifiable information of such data subjects via the Services by Vetted and/or you. You shall be solely responsible for ensuring that any processing of Data by Vetted and/or you via the Services does not violate any applicable laws. You shall not process or submit to the Services any Data that includes any: (i) “personal health information,” as defined under the Health Insurance Portability and Accountability Act, unless you enter into a separate agreement with Vetted relating to the processing of such data; (ii) government issued identification numbers, including Social Security numbers, driver’s license numbers and other state-issued personal identification numbers; (iii) financial account information, including bank account numbers; (iv) payment card data, including credit card or debit card numbers; (iv) “sensitive” or “personal” data, as defined under European Union Regulation 2016/679; or (v) “sensitive” personal data, as defined under Directive 95/46/EC of the European Parliament (“EU Directive”) and any national laws adopted pursuant to the EU Directive, about residents of Switzerland and any member country of the European Union, including racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health or condition, sexual life, or the commission or alleged commission any crime or offense.
1.10 Operational Data and De-Identified Data
The data, images, and video produced from using the Services is the “Operational Data.” Except as may be stated to the contrary in the Vetted Privacy Policy, you retain all rights and ownership in your Operational Data, and we do not claim any ownership rights in your Operational Data. You acknowledge and agree that Vetted may use the Operational Data for: a) facilitating sharing of the Operational Data with other governmental or quasi-governmental agencies, and b) training and performance enhancement of Vetted’s artificial intelligence systems. The data, images, and video produced from using the Services, where the license plate characters have been removed, is the “De-Identified Data”. You acknowledge and agree that Vetted may use the De-Identified Data for: a) statistical, volume, and flow analysis, and b) sharing with other governmental or quasi-governmental agencies, or commercial entities. You must inform Vetted in writing before using the Services if the laws of the jurisdiction in which you use the Services restrict the use of Operational Data or De-Identified Data for the purposes defined in this Section 1.10.
1.11 Vetted Stores Your Data in the United States
Vetted provides the Services from the United States. By using and accessing the Services, you understand and agree to the storage and processing of your Data and any other information you choose to provide in the United States. Vetted reserves the right to store and process your Data and any other information you choose to provide outside of the United States and will endeavor to give you 30 days’ notice in the event of such a change.
1.12 Vetted Proprietary Rights
Except with respect to your Data and your User Content (defined below), you agree that Vetted and our suppliers own all rights, title and interest in the Services. The Services and other technology that may be used to provide the Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services. These terms do not grant you any right, title, or interest in any of the Services or any Content other than your Data and your User Content. These Terms do not grant you any rights to use the Vetted trademarks, logos, domain names, or other brand features or the trademarks, logos, domain names, or other brand features of Vetted’s affiliates (including but not limited to Finder Software, Millenium Products, Vetted Security).
1.13 Your Feedback
We appreciate your ideas, comments, suggestions, documents and/or proposals (“Feedback”). You represent and warrant that you have all rights necessary to submit the Feedback and you hereby grant Vetted a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sub-licensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback.
2. Use
2.1 Vetted Forums
Your Vetted account provides you access to the Vetted Community Forums and other public areas on the Services (collectively, the “Forums”). By accessing the Forums, you acknowledge that you are solely liable and responsible for how you use the Forums, as well as any damages that may result from the disclosure of your User Content. You also acknowledge that it is possible that you will be exposed to User Content from others that you may consider offensive, indecent, or otherwise objectionable. Views expressed on the Forums do not necessarily reflect Vetted’s views. Vetted does not endorse User Content posted by you or others. Certain User Content from others may be incorrectly labeled, rated, or categorized.
2.2 Commercial Services
Vetted offers several types of paid Commercial Services.
2.3 Support
Technical support is only provided to users of Commercial Services based on your specific purchased Services. If you are using the Services via a Free account, Vetted provides support via the Forums and access to Vetted installation guides and other documentation related to the Services.
2.4 Account Administrators
You may specify end users as “Administrators” through the administrative console of the Services. Administrators may have the ability to access, disclose, restrict or remove Data in or from Services accounts. Administrators may also have the ability to monitor, restrict, or terminate access to Services accounts for their end users. Vetted responsibilities do not extend to your internal management or administration of the Services. You are responsible for: (i) maintaining the confidentiality of passwords of your account and any Administrator accounts; (ii) managing access to Administrator accounts; and (iii) ensuring that Administrators’ use of the Services complies with this agreement.
2.5 Unauthorized Use & Access
You will prevent unauthorized use of the Services by your Administrators and your end users and terminate any unauthorized use of or access to the Services. You will promptly notify Vetted of any unauthorized use of or access to the Services. Vetted may also suspend or terminate a user account if unauthorized of fraudulent activity is suspected or identified.
2.6 Third Party Technology
The Services may contain links to third-party websites or technology (for example, we may host a library of plugins created by entities other than Vetted) (“Third-Party Technology”). Vetted does not endorse and is not responsible or liable for the products or services provided by such third parties. Vetted is not responsible for the operation or functionality of such Third-Party Technology. You are solely responsible for your use of any Third-Party Technology. In addition, we may provide you with software governed by an open source license. If there are provisions in those open source licenses that expressly conflict with these Terms, the relevant open source license terms will apply. ANY THIRD-PARTY TECHNOLOGY DOWNLOADED OR OTHERWISE OBTAINED IN CONNECTION WITH YOUR USE OF THE VETTED PROPERTY IS DONE SO AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR AND HEREBY WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGE TO YOUR COMPUTER SYSTEM, INTERNET ACCESS, DOWNLOAD OR DISPLAY DEVICE, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH THIRD-PARTY TECHNOLOGY.
3. Indemnification
You agree to indemnify and hold Vetted, its parents, subsidiaries, affiliates, officers, directors, agents, employees, resellers or other partners and licensors harmless from any claim, demand, loss, or damages, including reasonable attorneys’ fees, arising out of or related to your Data, or the use thereof, including but not limited to allegations that any processing of your Data by Vetted and/or you under this Agreement violates any applicable law or regulation, or infringes the privacy or intellectual property rights of a third party, your User Content, your use of the Services, your violation of these terms, or your violation of any law.
4. The Service is Available “AS-IS” AND WITHOUT WARRANTY.
VETTED PROVIDES THE VETTED SERVICES “AS IS” AND ON AN “AS AVAILABLE” BASIS. YOUR USE OF OUR SERVICES IS AT YOUR OWN RISK. VETTED PROVIDES OUR SERVICES WITHOUT EXPRESS OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. WE ALSO DISCLAIM ANY WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Vetted makes no warranty or condition that the Vetted properties will meet your requirements or be uninterrupted, timely, secure, or error-free. Vetted makes no warranty or condition that results obtained from your use of the Services will be accurate or reliable or that any errors in the Services will be corrected. Vetted will have no responsibility for any harm to your computer system, loss or corruption of data, or other harm that results from your access to or use of the Services. No advice or information, whether oral or written, obtained by you in connection with your use of the Services shall create any warranty not expressly stated in these Terms. FROM TIME TO TIME, VETTED MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH WHICH USERS MAY EXPERIMENT. SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OR CONDITION OF ANY KIND, AND MAY BE MODIFIED OR DISCONTINUED AT ANY TIME AT OUR SOLE DISCRETION. THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE TO SUCH FEATURES AND TOOLS. Some states do not allow the types of disclaimers in this paragraph, so they may not apply to you. VETTED HARDWARE PRODUCTS WILL COME WITH A LIMITED WARRANTY AS INDICATED FOR THAT MODEL PRODUCT. SELECT COMPONENTS MAY HAVE A THIRD PARTY WARRANTY PERIOD THAT EXTENDS BEYOND THE VETTED INCLUDED WARRANTY PERIOD, IF THIS IS THE CASE IT IS THE CUSTOMERS RESPONSIBILITY TO WORK DIRECTLY WITH THE VENDOR ON THOSE WARRANTY CONCERNS. Vetted will also offer extended service plans and warranty agreements on select products at the time of purchase. SEE PROVIDED HARDWARE WARRANTY STATEMENTS FOR INDIVIDUAL COVERAGE DETAILS.
6. Vetted’s Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL VETTED , ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL (INCLUDING LOSS OF USE, DATA, BUSINESS, OR PROFITS) DAMAGES, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT VETTED HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. VETTED ’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES, THE SITE, THE AGENTS AND THE FORUMS WILL AT ALL TIMES BE LIMITED TO THE GREATER OF FIFTY U.S. DOLLARS (U.S. $50) OR THE AMOUNTS YOU PAID TO VETTED IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE INCIDENT GIVING RISE TO THE CLAIM. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN VETTED AND YOU. Some states do not allow the types of limitations in this paragraph, so they may not apply to you.
7. Termination
We reserve the right to suspend or cease providing the Services or any portion of the Services, at any time, with or without cause, and with or without notice. We may suspend or terminate your use of the Services if you are not complying with these Terms, or if you use the Services in any way that could cause us legal liability or disrupt others’ use of the Services. If we suspend or terminate your use, we will try to let you know in advance. If you want to terminate the Services at any time, you may do so by (a) notifying Vetted and (b) closing your account for the Services that you use. Your written notice should be sent to Vetted’s address set forth in the Notice section below or to [email protected].
8. Effect of Termination
Termination of any Services includes removal of access to such Services and barring of further use of the Services. Termination of all Services also includes deletion of your password and all related information, files and data associated with or inside your account, including your Data. Upon termination of any Services, your right to use such Services will automatically terminate immediately. You understand that any termination of the Services may involve deletion of your Data associated therewith from our live databases. Vetted will not have any liability whatsoever to you for any suspension or termination, including for deletion of your Data. All provisions of these Terms, which by their nature should survive, shall survive termination of the Services, including without limitation ownership provisions, warranty disclaimers and limitations of liability.
9. Electronic Communications
The communications between you and Vetted use electronic means, whether you visit the Services or send us e-mails, or whether we post notices on the Services or communicate with you via e-mail. For contractual purposes, you (a) consent to receive communications from us in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. Your consent in this section does not affect your statutory rights.
10. Notice
Where Vetted requires that you provide an e-mail address, you are responsible for providing us with your most current e-mail address. In the event that the last e-mail address you provided to us is not valid, or for any reason is not capable of delivering to you any notices required/permitted by the Terms, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice. You may give notice to us at the following address: Vetted Holdings LLC. 4185 North 35th Street, St Petersburg, FL 33714. Such notice shall be deemed given when received by Vetted by letter delivered by nationally recognized overnight delivery service or first-class postage prepaid mail at the above address.
11. Export Control
You may not use, export, import or transfer the Services except as authorized by United States of America law (“U.S.”), law the laws of the jurisdiction in which you obtained the Services and any other applicable laws. In particular, but without limitation, the Services may not be exported or re-exported (a) into any United States embargoed countries, or (b) to anyone of the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List. By using the Services, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You also will not use the Services for any purpose prohibited by U.S. law, including the development, design, manufacture or production of missiles, nuclear, chemical or biological weapons. You acknowledge and agree that products, services or technology provided by Vetted are subject to the export control laws and regulations of the United States. You shall comply with these laws and regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer the Services, or any portion thereof, either directly or indirectly, to any country in violation of such laws and regulations.
12. Government Use
If you are a U.S. government entity, you acknowledge that select Services provided are “Commercial Items” as defined at 48 C.F.R. 2.101, and are being provided as commercial computer software subject to the restricted rights described in 48 C.F.R. 2.101 and 12.212. Select product are intended exclusively for government and law enforcement use and may require CJIS and other security clearance permissions. See individual product details for more information and compliance.
13. Governing Law and Venue
The Terms and any action related thereto will be governed and interpreted by and under the law of the State of Florida, without giving effect to any principles that provide for the application of the law of another jurisdiction. The forum selected for any proceeding or suit related to this agreement or otherwise arising out of Licensee’s use of the Software shall be in the State of Florida. Licensee hereby consents to the foregoing courts’ personal jurisdiction over it. This is intended to be a mandatory, and not a permissive, forum selection provision.
14. General Terms
These Terms constitute the entire and exclusive agreement between Vetted and you with respect to the Services and supersede and replace any other agreements, terms and conditions applicable to the Services unless in writing and signed by both parties. Purchase orders placed by you shall be for the sole purpose of specifying the Commercial Services that you wish to purchase. Any other terms stated in any purchase order delivered to Vetted by you, other than pursuant to an order form supplied by Vetted, shall have no effect. These Terms create no third-party beneficiary rights. Vetted’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable the remaining provisions of the agreement will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights in these Terms, and any such attempt is void, but Vetted may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services. You and Vetted are not legal partners or agents; but rather we have an independent contractor relationship. Vetted will not be responsible for any failure to perform or delay in performing any of its obligations under these Terms where and to the extent that such failure or delay results directly or indirectly from an event beyond Vetted’s reasonable control.
15. Copyright Infringement
Vetted respects the intellectual property rights of others and we expect our users to do the same. We respond to notices of copyright infringement consistent with the Digital Millennium Copyright Act (“DMCA”). If you believe that your work has been infringed in connection with the Services or access to your Content was disabled or removed by Vetted as a result of an improper copyright infringement notice, please notify [email protected].
16. Press Release and Marketing Materials
You acknowledge and agree that Vetted may issue a press release announcing that Vetted is providing you the Services. Vetted may also describe the nature of this relationship in our promotional materials, presentations, and proposals to Vetted’s current and prospective customers.
17. Equipment Use Restriction
You agree not to use the Services to generate Operational Data from a camera manufactured by companies headquartered in the People’s Republic of China (“Prohibited Camera”). Vetted shall not be responsible for damages and losses arising out of your use of a Prohibited Camera.
TechAlert Service Terms
Updated 3/15/2025
The completion of the Order and accessing the Services constitutes a single, legally binding agreement between Vetted Security Solutions and or Finder Software Solutions herein, referred to as Provider and Customer, for the purchase of the software services listed in the Order. Customer may not use any Provider software or services in excess of the scope defined in the Order, or in any manner not permitted in the Software Services Terms. All amounts owed hereunder are due and payable prior to commencement of the Services.
1.0 Definitions. In addition to those capitalized terms defined in an applicable Order, the following terms shall have the following meanings:
1.1 “Affiliate” means, with respect to a Party, any entity, individual, firm, or corporation, directly or indirectly, through one or more intermediaries, controls, is controlled by, or is under common control with such Party. For the purposes of this definition, “control” means the possession, directly or indirectly, of the power to direct or cause the direction of the actions or management or policies, whether through the ability to exercise voting power, by contract or otherwise.
1.2 “Order” means a duly executed order document expressly referring to these Software Services Terms and identifying software to be made available to Customer on a subscription basis by Provider.
1.3 “Scheduled Downtime” means pre-scheduled time periods during which the Services are made unavailable so that Provider may perform routine maintenance, updates, server changes, and related activities. Except in the case of an emergency, Provider will give Customer reasonable advance notice of any Scheduled Downtime.
1.4 “Services” means the hosting of the software system(s) identified on the applicable Order by Provider for access and use by Customer, together with reasonable technical support. Support request shall be submitted at www.vettedsecuritysolutions.com/support.
1.5 “Device” means system for which Provider is agreeing to provide remote support software or services. The device must be compatible with the services and is the customers responsibility to make it compatible as required.
1.6 “Terms” means these Software Services Terms.
2.0 Services.
2.1 Services. Provider will use commercially reasonable efforts to make the Services described in a duly executed Order accessible and available to Customer, subject to these Terms, during the Subscription Term set forth in that Order. Other than Scheduled Downtime, Provider shall endeavor to ensure the Services are available and accessible to Customer 24 hours per day, during the Subscription Term. Customer agrees to cooperate and provide all access, information, and assistance required to enable Provider to perform the Services.
2.2 Software Services, Provider Software, and Documentation. Provider hereby grants to Customer a limited, non-exclusive, non-transferrable (except as set forth in these Terms), non-sub-licensable right and license to access and use the software system(s) identified on the applicable Order during the Subscription Term solely for Customer’s internal purposes, subject to all quantity or similar limitations set forth in the applicable Order and all limitations in these Terms. For avoidance of doubt, Customer may only use the software system(s) in the manner made available by Provider, and may not copy, install, access, or otherwise use the software system(s) in any other manner. To the extent Provider makes any software available to Customer for Customer’s installation on Customer-controlled hardware in connection with the Services (e.g. mobile apps, software agents, or local clients, if any) (“Provider Software”) or provides any documentation related to the Services or Provider Software to Customer (“Documentation”), Provider hereby grants to Customer a limited, non-exclusive, non-transferrable, non-sub-licensable right and license to use the Provider Software and Documentation during the Subscription Term solely for the purposes of utilizing and accessing the Services as permitted herein and as described in the Documentation.
2.3 Customer Data and Materials. Customer hereby grants to Provider a limited, non-exclusive, non-transferrable (except as set forth in these Terms), and non-sub-licensable (except to Provider’s affiliates, contractors, and service providers) right and license to use any data and materials provided or made accessible by Customer (“Customer Data and Material”) for the purposes of providing the Services during the Subscription Term. Except to the extent such Customer Data and Material is publicly available, available from other sources, or subject to public records laws, it will be deemed and treated as Customer’s Confidential Information.
2.4 Acceptable Use. Customer agrees not to, and not to knowingly allow its personnel or third parties to, use the Provider Software or Documentation or Services to:
(i) violate, or encourage the violation of, the legal rights of Provider or third parties (including, without limitation, privacy rights);
(ii) engage in, or assist others in engaging in, illegal activity;
(iii) further any unlawful, invasive, infringing, defamatory, or fraudulent purpose;
(iv) distribute viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature;
(v) interfere with the use of the Provider Software, Services, or any software, infrastructure or equipment used by Provider or third parties;
(vi) disable, interfere with, or circumvent any aspect of the Provider Software or Services (including, without limitation, any security or license protection feature); or
(vii) use the Provider Software or Services or Documentation or any software or interfaces provided therewith, to access any other Provider product or service in a manner or for a purpose that is not expressly permitted under these Terms and the applicable Order.
Provider will have the right, without penalty or liability, to immediately suspend use of the Services and/or any Provider Software or Documentation as an emergency measure in the event of a violation of the terms of this Section 2.4 (Acceptable Use).
2.5 Intellectual Property. The Provider Software, the Documentation, and all software and services provided or utilized by Provider in providing the Services are owned exclusively by Provider and its licensors, and will be deemed and treated by Customer as Provider’s Confidential Information. Customer shall not obtain any ownership or other rights in connection with any of the foregoing (or any know how or invention relating thereto), other than the limited rights and licenses set forth in these Terms. Provider expressly reserves all rights in connection with the foregoing. Without limiting the foregoing, Customer shall not, and shall not assist any third party to, (i) reverse engineer any Provider Software or Services or Documentation or any software used by Provider in connection with the Services, or (ii) use any of the foregoing for any purpose not expressly permitted in these Terms and the applicable Order, including, without limitation, to create an unauthorized copy or derivative work thereof, or to create a competing service or competing software.
3.0 Term.
3.1 Term. Unless terminated earlier as expressly permitted in the Software Services Terms, the subscription term for the Software Services will commence on the Start Date specified in the Order (Order Term) and continue through and including the End Date specified (“Subscription Term”). The parties understand and agree that the pricing set forth in this Order is contingent upon Customer’s agreement to continue to perform under this Order for the entirety of the Subscription Term and compliant devices. No refunds or early termination is permitted. All fees paid are non-refundable.
3.2 Termination. Subject to the provisions of Section 9 (Dispute Resolution) below, either Party may terminate an applicable Order if the other party breaches any material provision hereof (including, without limitation, nonpayment of undisputed fees, or breach of obligations relating to confidentiality or ownership of intellectual property) and fails to remedy such breach within the applicable cure period, if any. In the event of termination of an Order as a result of a material uncured breach by Provider, Customer will receive a refund of any prorated pre-paid fees unearned as of the date of termination. In the event of termination for any other reason, including, without limitation, a material breach by Customer, no refunds or credits will be due or paid.
3.3 Effect of Termination or Expiration. Upon termination or expiration of an Order for any reason, (i) Customer shall cease any and all use of the Services, Provider Software, and Documentation; and (ii) all licenses granted in these Terms and all rights to receive Services under the terminated Order will immediately and automatically terminate without the need for any further notice.
3.4 Survival. All terms and conditions of these Terms that, by their nature, should survive termination or expiration of an applicable Order, will so survive including, without limitation, Sections 2.5 (Intellectual Property), 3.0 (Term), 4.0 (Confidential Information), 5.0 (Indemnification), 7.0 (Limitations on Warranties), 8.0 (Limitations on Liability), 9.0 (Dispute Resolution) and 10.0 (Other Provisions).
3.5 Auto-Renewal. Unless terminated at least 60 days prior to the last day of the Subscription Term set forth on the Order, the Subscription Term will be automatically extended one-year, and Provider will invoice Customer at the then-current price. All amounts owed hereunder are due and payable prior to commencement of the Services in the extended Subscription Term.[jr1] Purpureal subscriptions shall not be extended and are valid only for the life of the device in which the service was initial purchased for and is not transferrable for any reason.
3.6 Transfer[jr2] . Services may not be transferred unless for a qualified device warranty replacement during a service term. Purpureal subscriptions are not transferrable for any reason other than a qualified device warranty replacement during a service term.
4.0 Confidential Information.
4.1 Confidential & Trade Secret Information. “Confidential Information” means non-public information designated by the disclosing Party as “confidential’ or “proprietary” prior to or at the time of disclosure or that a reasonable person would understand to be confidential or proprietary given the nature of the information and the circumstances of the disclosure. “Confidential Information” does not include information that (i) is or becomes generally known to the public through no fault of any person or entity under an obligation of non-disclosure with respect to such information; (ii) is in the receiving Party’s possession prior to receipt from the disclosing Party; or (iii) is acquired by the receiving Party from a third party without breach of any confidentiality obligation. “Trade Secret” means Confidential Information that also meets the criteria set forth in the Defend Trade Secrets Act, in 18 U.S.C. §1839(3).
4.2 Specifically Identified Confidential Information. The following shall be deemed and treated as Provider’s Trade Secrets regardless of any designation, lack of designation, or other exception: (i) all source code, object code, and documentation relating to any software used or created or provided by Provider; (ii) all information relating to performance, security vulnerabilities, features, or bugs in or relating to any network, software, or service used by Provider; (iii) any unpublished patent application filed by, or under an obligation of assignment to Provider; and (iv) any access credentials, keys, or passwords utilized in any manner to access the Services or any facility, system, software, network, or service of Provider.
4.3 Obligations. “Need to Know Personnel” means an employee or contractor of a party that has a need to know Confidential Information of the other party in order for such person to perform duties related to the permitted use or provision of the Services; provided, however, that in the event of contractors, such contractor is subject to a written agreement providing protection to the other party’s Confidential Information that is at least as protective as the provisions of these Terms. Neither party shall disclose any Confidential Information of the other party to any person other than Need to Know Personnel and the party’s legal counsel unless the disclosing party consents to such disclosure in writing. Neither party shall use, or assist or knowingly allow any other person to use, any Confidential Information of the other party for any purpose other than providing and receiving Services under an applicable Order.
4.4 Reservation of Rights and Restrictions. The disclosing party will own all right, title, and interest in and to all Confidential Information it provides to the other party pursuant to these Terms. Each party hereby grants the other party a limited license to use the disclosing party’s Confidential Information during the Order Term solely for the purposes of providing and receiving the Services, and for no other purpose. Each party otherwise reserves all rights in all Confidential Information that are not expressly granted herein.
4.5 Term of Protection. The obligations of non-disclosure and non-use of Trade Secrets shall continue for the longer of (i) the Order Term and three (3) years thereafter, or (ii) the period of time that the Confidential Information remains a trade secret as such term is defined in the Defend Trade Secrets Act, 18 U.S.C. §1839(3). For all other Confidential Information, the obligations of non-disclosure and non-use shall continue through the Order Term and for three (3) years thereafter.
4.6 Permitted Disclosure. The receiving party shall not be liable for disclosure or use of Confidential Information if the same: (i) is approved in writing for disclosure by the disclosing party, (ii) is released by the disclosing party to the general public, or (iii) is required by law to be disclosed (provided that the receiving party has used reasonable efforts to give reasonable prior written notice to the disclosing party of the impending disclosure where such notice is permitted by law in order to allow the disclosing party to seek appropriate legal protections in connection with such disclosure).
4.7 Savings Clause. No individual shall be criminally or civilly liable under any federal or state trade secret law for the disclosure of a trade secret that is made in confidence to a federal, state, or local government official or to an attorney solely for the purpose of reporting or investigating a suspected violation of law. No individual shall be held criminally or civilly liable under any federal or state trade secret law for the disclosure of a trade secret that is made in a complaint or other document filed in a lawsuit or other proceeding, if such filing is made under seal. An individual who files a lawsuit for retaliation by an employer for reporting a suspected violation of law may disclose the trade secret to the attorney of the individual and use the trade secret information in the court proceeding, if the individual files any document containing the trade secret under seal, and does not disclose the trade secret, except pursuant to court order.
4.8 Return or Destruction. Upon termination or expiration of the Order Term for any reason, each receiving party will, at such party’s option, either (i) return all copies of all Confidential Information of the disclosing party (and derivative works based thereon) in the party’s possession or control to the disclosing party, or (ii) truthfully certify in writing that all copies of all Confidential Information of the disclosing party (and derivative works based thereon) have been deleted or destroyed. Notwithstanding the foregoing, (iii) neither party shall be required to delete or alter any backup media or archive created in the ordinary course according to the party’s disaster recovery and business continuity procedures unless and until such archive is restored for any reason, and (iv) either party may retain such Confidential Information of the other party that it reasonably deems necessary to preserve in connection with a bona fide legal dispute, legal process, or court order.
4.9 No Warranties or Obligations. All Confidential Information disclosed hereunder is disclosed AS IS with no warranties whatsoever, express or implied, except that each party warrants and represents that it will not disclose any Confidential Information to the other party that the disclosing party does not have the right to disclose.
4.10 Injunctive Relief. The receiving party acknowledges and agrees that: (i) unauthorized use or disclosure of same is likely to cause injury not readily measurable in monetary damages and is therefore irreparable, and (ii) in the event of unauthorized disclosure or use, the disclosing party shall, without prejudice to any other rights, recourses, or remedies, be entitled to such injunctive or equitable relief as may be deemed proper by a court of competent jurisdiction to enforce the obligations set forth in these Terms, without obligation to post bond.
5.0 Indemnification.
5.1 Breach, Intentional Wrongdoing, Gross Negligence, and Personal Injury. To the extent permitted by law, each party will defend, indemnify, and hold harmless the other party and their respective employees, directors, shareholders, and agents (collectively, the “Indemnified Parties”), from and against any claims brought by third parties that arise from the indemnifying party’s breach of these Terms or the indemnifying party’s (or its personnel’s) violation of law, fraud, intentional wrongdoing, or gross negligence, or in connection with any allegation of personal injury or wrongful death caused by the indemnifying party or its personnel.
5.2 Infringement and Misappropriation. Provider will defend, indemnify, and hold the Customer Indemnified Parties harmless from and against any third party claim alleging that use of the Services and any software or documentation provided by Provider in connection with the Services, as permitted under these Terms and any applicable Documentation, infringes or misappropriates any U.S. patent right, U.S. copyright, or U.S. trademark of any third party. The foregoing shall not apply, however, to any claim arising from a modification to any software or service performed by or at the request of Customer, any unauthorized use of any software, materials or service, or a combination with any third party or Customer equipment, system, process, or service where such claim would not have arisen absent such combination. To the extent permitted by applicable law, Customer will defend, indemnify, and hold the Provider Indemnified Parties harmless from and against any third party claim alleging that use of any Customer Materials or any Customer software, data, service, system, or documentation, infringes or misappropriates any patent right, copyright, trademark, privacy right, trade secret right, or other rights of any third party, or results in a violation of law or breach of any contract to which Customer is a party, or breach of any duty owed by Customer to any third party.
5.3 Loss of Use. In the event Customer is precluded by a court of competent jurisdiction from using any component of the Services as a result of Provider’s actual or alleged infringement of a patent, copyright, trade secret, or other proprietary right of a third party (an “Infringement Claim”), or Provider determines in its sole discretion to make any component of the Provider Software, Documentation, or Services unavailable to Customer as a result of a threatened or suspected Infringement Claim, then Provider will, in its sole discretion, do one of the following: (i) obtain the right for Customer to use the component; or (ii) replace, re-perform or modify the component that it no longer infringes, but maintains substantially the same functionality and performance; or (iii) if neither of the foregoing is, in Provider’s opinion, commercially reasonable, terminate the applicable Order (without penalty) with respect to the Services requiring such component and promptly reimburse Customer prorated amounts prepaid by Customer for the terminated Services which are unearned as of the date of termination. Provider shall have no further liability to Customer in the event Provider terminates any Order pursuant to an actual or threatened injunction, or any other relief awarded against Customer or Provider by a court of competent jurisdiction, the foregoing refund and indemnification remedies set forth in Section 5.3 (Loss of Use) being Customer’s sole and exclusive remedy.
5.4 Limitation. Notwithstanding anything herein, neither party shall be required to indemnify, defend or hold harmless any Indemnified party for any claim arising from the Indemnified Party’s negligence, recklessness, intentional actions, unlawful actions or omissions, or breach of contract.
5.5 Procedure. Each party’s indemnification and defense obligations are subject to: (i) the Indemnified Party providing prompt written notice of any applicable claim, (ii) the indemnifying party having sole control of the defense and all negotiations for settlement or compromise, and (iii) the Indemnified Party reasonably cooperating, at no expense or charge, in the defense of such claim. The indemnifying party will pay all settlements entered into by it, judgments finally awarded against it, and reasonable attorneys’ fees incurred in the defense. The Indemnified Party may elect to participate with counsel of its own choice, provided that it does so entirely at its own expense.
6.0 Warranties.
6.1 Provider’s Warranties. Provider warrants that (i) the Services will be rendered in accordance with the standard of care and diligence normally practiced by recognized firms or individuals that perform services of a similar nature; (ii) its employees, agents and subcontractors have the knowledge and training necessary to provide the Services; and (iii) the Provider Software (if any) and the software made available to Customer pursuant to a valid Order, will conform in all material respects with the applicable Documentation, if any. In the event of an actual or alleged breach of warranty by Provider, Customer’s sole remedy, and Provider’s sole liability, will be to correct the non-conformance in a timely and professional manner by either (iv) replacing or correcting the non-conforming component or software to comply with the Documentation; (v) replacing the applicable employee, subcontractor, or agent; (vi) re-performing the non-conforming portion of the applicable Services; or (vi) if Provider so chooses, in its sole discretion, to refund Customer unearned amounts applicable to the non-conforming portion of the Services, on a pro-rata basis, as determined by Provider.
6.2 General Warranties. Each party warrants and represents that (i) it is duly constituted and authorized to enter into the Order, and thereby these Terms; (ii) entering into the Order and these Terms will not breach any third party agreement or, to its knowledge, infringe or violate the right of any third party; (iii) the persons executing the Order are authorized to do so; (iv) it knows of no reason why the Order and these Terms will not be fully enforceable and legally binding; and (v) it will comply with all applicable laws in connection with its performance under the Order.
7.0 LIMITATIONS ON WARRANTIES. EACH PARTY HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, NOT EXPRESSLY SET FORTH IN THESE TERMS, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, TITLE AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTY THAT THE ANY SOFTWARE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SUITABLE TO CUSTOMER’S NEEDS.
8.0 LIMITATIONS ON LIABILITY.
8.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY AND ITS THIRD PARTY VENDORS’ AGGREGATE LIABILITY FOR ANY LOSS OR DAMAGES RESULTING FROM ANY CLAIMS, DEMANDS, OR ACTIONS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE AGGREGATE FEES PAID OR PAYABLE BY CUSTOMER TO PROVIDER UNDER THE ORDER GIVING RISE TO THE LIABILITY.
8.2 EACH PARTY AND ITS THIRD PARTY VENDORS SHALL NOT BE RESPONSIBLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF DATA, OR LOSS OF USE DAMAGES, WHETHER SUCH ALLEGED LIABILITY ARISES IN CONTRACT OR TORT, WHICH THE OTHER PARTY MAY INCUR OR EXPERIENCE ARISING FROM THE SERVICES OR SOFTWARE OR ON ACCOUNT OF ENTERING INTO OR RELYING ON THESE TERMS, EVEN IF THE OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8.3 THE PARTIES ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS OF WARRANTIES AND LIABILITY IN THESE TERMS ARE THE RESULT OF A NEGOTIATED ALLOCATION OF RISK BETWEEN THE PARTIES AND SHALL BE ENFORCEABLE EVEN IF SUCH LIMITATION OR DISCLAIMER RESULTS IN FAILURE OF A WARRANTY’S OR TERM’S ESSENTIAL PURPOSE.
8.5 THE FOREGOING LIMITATIONS OF LIABILITY SHALL NOT, HOWEVER, LIMIT DAMAGES ARISING OUT OF A PARTY’S BREACH OF OBLIGATIONS OF CONFIDENTIALITY IN THESE TERMS OR MISUSE, MISAPPROPRIATION, OR INFRINGEMENT OF INTELLECTUAL PROPERTY OR TRADE SECRETS.
9.0 Dispute Resolution.
9.1 Procedure. For any dispute arising under an Order that is not resolved informally, either party may give to the other party notice of the dispute, including reasonable detail concerning the alleged deficiency in performance. The parties shall then meet at a time and at a location mutually agreed upon and attempt in good faith to reach an agreement resolving such dispute. If the parties fail to reach an agreement within seven (7) days after such meeting, then the aggrieved party shall give notice of default to the other party in a writing that expressly references this Section 9.1, and the other party shall have thirty (30) days to cure the alleged default without incurring any penalty or liability. Neither party shall file any legal action unless and until the cure period has expired.
9.2 No Effect on Injunctive Relief. A party must follow and participate in the processes outlined in Section 9.1 (Procedure) before pursuing litigation or any other remedy. Notwithstanding the preceding sentence, however, neither party will be precluded from seeking immediate injunctive relief in connection with any unauthorized disclosure or use of Confidential Information or intellectual property to the extent necessary to prevent or limit irreparable harm.
10.0 Other Provisions.
10.1 Successors and Assigns. The Order and these Terms will be binding upon and inure to the benefit of the parties and their permitted successors, transferees, or assignees. Provider may assign an Order and these Terms to a purchaser of all or substantially all of its assets, a subsidiary or business unit, or a successor by divestiture, sale, merger, or operation of law so long as such assignee agrees in writing to be bound by the terms of the Order and these Terms. No other assignment (in whole or in part) is permitted absent express written consent of the other party. Any attempted assignment that is not in compliance with this Section 10.1 (Successors and Assigns) will be null and void.
10.2 Relationship. The relationship between the parties is that of independent contractors and not partners, joint venturers, or agents. Nothing in these Terms makes Provider a sole supplier to Customer, prohibits Provider from providing similar services to other parties, or grants any exclusive rights to either party.
10.3 Severability, Waiver. If any provision of an Order or these Terms is determined by a court of competent jurisdiction to be invalid or unenforceable, such determination shall not affect the other provisions of the Order and these Terms, which will remain in full force. To the extent any provision is determined to be invalid or unenforceable, the parties agree to abide by such provision to the maximum extent permitted by law. Failure of either party at any time to require performance of any provision of an Order or these Terms, or to exercise any right provided for herein, shall not be deemed or treated as a waiver of such provision or right unless made in writing and executed by the waiving party. No waiver of any breach or any right provided for herein shall be construed as a waiver of any continuing or succeeding breach of such provision or right or a waiver of the provision or right itself.
10.4 Interpretation. Section headings herein are for convenience of reference only and shall not affect its interpretation. Any reference to a section shall include all subsections thereof. Unless the context clearly requires otherwise, the singular includes the plural and vice versa, and the masculine, feminine, and neuter adjectives include one another, and including means including without limitation. Each of the parties hereto acknowledges and agrees that it has had a fair opportunity to consult counsel and participate in the negotiation and drafting of these Terms. In the event of an ambiguity or question of intent or interpretation, no presumptions or burdens of proof shall arise favoring any party by virtue of the authorship.
10.5 Precedence, Modification. No supplement, amendment, or modification to an Order or these Terms is valid, enforceable, or binding unless made in writing and signed by authorized representatives of all parties. In the event of a conflict or inconsistency between these Terms and any Order or schedule, the following order of precedence shall apply: (i) the Order (but only in connection with Services rendered under such Order), (ii) the schedules hereto, and (iii) these Terms, provided, however, that no Order or Schedule may alter any limitation of warranty, limitation of liability, or add any warranty not set forth in these Terms unless it expressly references this Section 10.5 (Precedence, Modification) and identifies the specific section of these Terms to be altered.
10.6 Governing Law/Venue. These Terms will be governed by the laws of the state of Florida without regard to the conflicts of law provisions thereof, and venue for any action concerning an Order, these Terms, or any license granted or services rendered in connection therewith shall be in the state and federal courts sitting in Hillsborough County, Florida. Each party hereby waives any objection to the exercise of jurisdiction by such courts. The provisions of the United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms or any related Order. Nothing in this Section 10.6 (Governing Law/Venue) will be construed to prevent either party from seeking equitable relief from any court of competent jurisdiction to the extent reasonably necessary to protect its Confidential Information and intellectual property rights.
10.7 Force Majeure. Any delay or failure of performance of either party shall not constitute a breach or give rise to any claims for damages or other relief, if and to the extent that such delay or failure is caused by an occurrence beyond the reasonable control of the party, including acts of governmental authorities and law enforcement, acts of God, wars, riots, rebellions, sabotage, fire, explosions, accidents, floods, extreme weather, natural disaster, pandemic, strikes, or lockouts. In the event a party intends to invoke this provision, it shall (i) promptly notify the other party of the cause beyond its reasonable control, the expected duration thereof, and the anticipated effect of such cause on its ability to perform; and (ii) shall make reasonable efforts to mitigate any such effects.
10.8 Acceptance of the Agreement. A completed Order and user access to the Services will be deemed to constitute acceptance of the agreement. The parties acknowledge and agree that an Order and any notice given pursuant to these Terms may be executed by digital signature (as such term is defined in Section 668.003 of the Florida Statutes as of the Effective Date) for all purposes, and that such signature shall have the same force and effect as an original written signature.
10.9 Notices: Notices under these Terms are effective only when delivered in writing to the receiving party’s registered agent, or to an agent subsequently designated by the receiving party as set forth in this section. Delivery will be effective only if made by (i) registered mail, return receipt requested, (ii) overnight delivery service, (iii) hand delivery, or (iv) e-mail to the address set forth below. The notice shall be deemed delivered four (4) days after the notice’s deposit in the mail if by registered mail, or on the date of delivery if by overnight delivery service or hand delivery (as confirmed by a delivery receipt), or on the date received if sent by e-mail.
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CJIS Security Policy
Updated 12/15/2023
To address questions surrounding the recent The Florida Department of Law Enforcement announcement of the CJIS Security Policy Changes for License Plate Reader Programs CJIS Memorandum: 2022-11 released in July 2022, Vetted Holdings LLC brands, including FINDER Software Solutions, Vetted Security Solutions, Black Flag Manufacturing, Odin Risk Solutions, and Millenium Products, has been working with our customers, vendors, and internal teams to understand and support our customers in these evolving times. Below we have provided a series of information on how Vetted and our partners contribute to your CJIS compliance.
It should be noted that CJIS compliance is a multi-faceted collaboration between the customer, their employees, selected contractors, and vendors. We encourage customers to assess their implementation strategy. An actual compliance test is whether customers can pass a CJIS Audit based on their policies, user, and vendor management.
The information below addresses specific items Vetted Holding LLC brands and our vendors are doing to address the FDLE newsletter:
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