Trailer FAQ’s

What voltage is my trailer?

Vetted trailers come in two configurations – 12V and 24V DC. All trailers plug into standard 120VAC plug for charging and are solar assisted to extend battery run time.

How much power does this consume?

Peak current draw is 4A at 24V Configurations and 6A at 12V Configurations. AC Battery charger will not exceed 15A at 120VAC.

What is the battery life expectancy for my trailer?

This can vary greatly be based on battery maintenance. Examples of this would be allowing to run through proper cycles, not leaving batteries in dead conditions for extended periods of time, occasional connection to AC power for high amp charging. Typical life expectancy with proper maintenance is between 2-3 years on AGM and 5-7 years on LiPo4. Batteries will continue operation but run time may be severely impacted past that time.

My trailer is not running for the expected amount of time, what are the remedies?

All trailers have detailed logs showing run time and charging history over time. Please first verify the unit has been charged by plugging into power and checking for voltage displayed on voltmeter to rise. If trailer is plugged in and this does not occur, please contact Vetted Support. Please have trailer powered on and remote login information readily available.

Who is responsible for maintenance?

Vetted Support team acts as the primary conduit for all support calls. Optional onsite support plans & extended warranties are available upon request. Support team information is included above.

© 2024 Vetted Security Solutions LLC a Vetted Holdings Company.